CANCELLATION POLICY
We appreciate that this is a difficult time and situations may arise where the Mediation will need to be cancelled or postponed. We have set out below the cancellation policy.
You may cancel or reschedule by:
- Using the Reschedule button on the email booking confirmation received from our booking system.
- Call or text 0400 045 583
- Email: For mediations with Shelby Timmins [email protected] or for mediations with Catherine Parks [email protected]
If the appropriate notice is not given within the minimum notice period of 14 days before the event, you will be charged a cancellation fee for the event as per the cancellation fee schedule below.
CANCELLATION FEE SCHEDULE
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2150529193/settings_images/ad65d4-f8ad-e2-78f5-13ee4c3421_Picture_1.png)
INVOICING AND PAYMENT
If applicable, cancellation fee invoices will be issued upon notification of cancellation and are payable within 7 days. The fee is apportioned equally between the parties, unless alternative arrangements are made and have been agreed to in writing.